Help shape transformative digital experiences and never stop learning

We’re a growing business and are looking for entrepreneurial people to join our London based, multi-disciplinary team to help create smart, desirable and measurable experiences across the entire service and platforms. Based in the heart of London's thriving digital cluster in Old Street / Shoreditch, you will be joining our talented multi disciplinary team, associates and partners that work on top global brands to start ups across sectors.

Our clients and their challenges are more diverse than ever and we are looking for passionate people that are driven by an unparalleled desire to change the world through exceptional design and problem solving. 

Continuous learning and improvement go hand in hand and is supported at all times; knowledge is shared generously and we work with our clients as partners, not suppliers - which requires empathy and a lack of ego. Collaboration is the essence - diverse ideas and voices lead to great ideas that are built on between our clients and internally. 

 

Mid-weight to senior

User Experience Designer

Our clients and their challenges are more diverse than ever and we are looking for passionate people that are driven by an unparalleled desire to change the world through exceptional design and problem solving. You will be working for ambitious leading global companies to entrepreneurial start ups in technology, retail, finance, travel, publishing and more.

We are ambitious to grow and attract the very best talent. If you join our team you will enjoy the benefits and responsibility to:

/ Conceive, create and deliver innovative digital service experiences 

/ Personally lead projects

/ Engage clients at the highest level

/ Learn from our highly regarded team and associate network

 

You will

/ With a focus on user research, information architecture, wireframes and prototyping, you’ll be solving complex design challenges across the digital service experience to create and lead feasible, desirable and smart user experiences across platforms.

/ Generate transformational value through design by looking at the whole service to unearth people, market, and technology insights to create digital experiences that mix hard commercial reality, people-focused insights and technical opportunities

/ Engage clients at the highest level

/ Learn from our highly regarded team and associate network

 

You have

/ 4-6 years prior work in agencies (we are not looking for sole corporate background)

/ A strong user experience portfolio that demonstrates your strategic thinking, user experience methodologies and resulting solutions across sectors and interactive platforms

/ Solid academic background in a related field, such as information science, interaction design, digital communication or similar or commensurate work experience from agency’s; advanced degree a plus

/ Eloquent verbal/written communication & presentation skills, with the ability to successfully articulate design strategy and concepts to your team and your client

/ Fluency with common design and prototyping software (Axure, Sketch, Illustrator, Keynote, Microsoft etc )

 

Your Strategy, Research, design and technical skills

/ Utilising UX and Experience Design methodologies to gain a deep understanding of people’s desires, business goals and service performance to unearth unmet needs and innovation opportunities

Experience assessment, user research, usability testing, trend, market and technology analysis and content audits

/ Create user experience goals and conceptual frameworks; user personas, related key user journeys and relevant flowcharts

/ Translate qualitative and quantitative insights into innovative experience solutions, exhibited in user scenarios, lo-fi to hi-fi Information Architecture and wireframes, interactive prototypes and functional annotations/specification documentation

/ Able to work systematically with complex business processes and align them with strategic direction, client’s business objectives whilst meeting the user experience objectives of the project

/ Inspire innovative approaches to design, using creative facilitation techniques with clients and internal workshops

/ Strong ability to think technically and collaborate seamlessly with technologists to consider the benefits, possibilities and constraints of common coding languages and platforms

/ Responsible for keeping abreast with latest industry developments, technical innovation and digital best practise that deliver ground breaking and future proof concepts

/ Capable to present and sell in experience process and solutions internally and externally, from supporting pitches to project presentations

 

Collaboration Skills

Work in partnership with the Account Manager and Senior UX to support planning, costing to ensure delivery is on time / on budget and potential risks

/ Effective time management skills to balance project schedule with fast-paced deadlines

/ Structured and organised approach to work but with the ability to be flexible with shifting priorities, juggling multiple projects and timelines when necessary, performing other role related duties when required

/ Co-develop long term pro-active relationships with clients

/ Strong influencing, negotiation and communication skills, both written and verbal

 

Attributes

/ Ahead of the curve – you know what’s coming next and why it’s important

/ Grounded – you also know what’s relevant to people, business and technology

/ Visionary – we need a digital creative who wants to continually progress what they can do and what we can deliver

/ A deep focus on user-centered design

/ Enthusiasm for the digital design industry & technology at large

/ Interest and participation in professional industry groups, conferences, speaking engagements, publications or teaching

/ An enthusiastic and hands on team player that builds and maintain strong working relationships with colleagues, partners and clients

/ A strong work ethic and a passion for drawing out and driving creativity and innovation

/ Agency experience

/ Fluent in English, both verbal and written

 

If you think you’ve got what we need and you like what you’ve heard, then get in touch with us. But please, by email only - we're unable to accept phone calls. Please apply by completing the application form, we look forward to meeting you! 

Our Culture


Just as our personality guides what we do, company culture affects everything we are able to do — how energetically we contribute to teamwork, problem solving, innovation, customer service, productivity and quality. Our culture will allow you to take responsibility, raise issues and solve problems, to act on new opportunities, or to move into new, creative directions.