Insights
Snowflakes: Keeping R&D From Meltdown
The DOs and DON'Ts of creating a good relationship between R&D and IT
Posted by Dr Jane Harrison on November 22nd 2011
Mobile Design Research for BMI
Prospect conducted in-depth research to understand how digital technologies, especially mobile phones, might help travelers.
Posted by Richard Eisermann on August 20th 2011
How Human is Your Business?
Service Design and Transforming The Front Line - as published in the Service Design Network's 'Touchpoint' journal
Posted on October 13th 2010
Great user experience is the key to success
Marketing Week interviews a group of leading experts in design and usability, including our very own Anja Klüver, on what makes a great online experience.
Posted on September 20th 2010
TfL and Barclays Cycle Hire: first ten days
London’s bike hire scheme has completed its first ten days of operations and seems to be poised for future greatness. Here are a few personal observations.
Posted by Richard Eisermann on August 10th 2010
How Social Media Has Made Brands Transparent
The team at Prospect have been immersed in all things social media recently, and in fine social media spirit, we’re delighted to share our insights.
Posted on August 3rd 2010
U.K. "Future of Aviation" Query
This morning, The U.K House Of Commons Transport Committee published its initial findings to the Government on their inquiry "The Future of Aviation". The inquiry began in late February of this year with a broad scope to elicit information from the public, the industry, and other interested parties on the Future of UK Aviation.
Posted on December 7th 2009
Is Midwest becoming Republic Holdings?
One of the greatest tragedies in the credit crunch has been to watching the slow decline of Midwest Airlines. They were one of the few carriers where I never thought about the price when booking, and just knew that it was going to be a pleasure. With their normal 2-2 seating on a 717 or MD-80, (now called Signature Seating and sold for a premium) from the warm cookies it was just a pleasure to fly with this team.
Posted on May 22nd 2009
Oberstar’s Protectionist Politics
After lobbying from Alaska Air and other labour groups, it would appear that Congressman Oberstar (Democratic Congressman and Chairman of the House Transportation Committee) has requested that U. S. Transportation Secretary LaHood look into the "nationality" of Virgin America for potential violations of U.S. foreign ownership rules.
Posted on April 2nd 2009
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