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Insights

Articles

Designing Services in a Changing NHS

An Opportunity for Preventative Healthcare

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Posted on February 16th 2011

Articles

How Human is Your Business?

Service Design and Transforming The Front Line - as published in the Service Design Network's 'Touchpoint' journal

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Posted on October 13th 2010

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• Design Thinking
• Service Design
• Service Strategy
• Steve Lee
• User Centred Design
• Co-creation
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