Insights

Welcome to Prospect's place for all things design thinking - covering service design, digital design, design innovation and organisational change as well as industrial insights.

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Mobile Devices in Travel

Prospect looks at how mobile devices will influence the way people travel and what travel companies need to do about it.

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Posted by Richard Eisermann on April 12th 2012

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Mobile Design Research for BMI

Prospect conducted in-depth research to understand how digital technologies, especially mobile phones, might help travelers.

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Posted by Richard Eisermann on August 20th 2011

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The Value of Design: DMI’s European conference 2011

Richard Eisermann looks back on "The Value of Design Re-inspired" and looks forward to "Design At Scale"

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Posted by Richard Eisermann on June 12th 2011

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Designing Services in a Changing NHS

Liberating the NHS service design

An Opportunity for Preventative Healthcare

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Posted on February 16th 2011

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Great user experience is the key to success

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Marketing Week interviews a group of leading experts in design and usability, including our very own Anja Klüver, on what makes a great online experience.

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Posted on September 20th 2010