Welcome to Prospect's place for all things design thinking - covering service design, digital design, design innovation and organisational change as well as industrial insights.
People centred design is a key factor in helping businesses chart a course for the future.
Posted by Richard Eisermann on May 17th 2012
Prospect looks at how mobile devices will influence the way people travel and what travel companies need to do about it.
Posted by Richard Eisermann on April 12th 2012
Prospect conducted in-depth research to understand how digital technologies, especially mobile phones, might help travelers.
Posted by Richard Eisermann on August 20th 2011
Posted on February 16th 2011
Service Design and Transforming The Front Line - as published in the Service Design Network's 'Touchpoint' journal
Posted on October 13th 2010
One of the most intriguing social and economic topics that will have a major impact on the future of most nations, regardless of geography, is the issue of an increasingly ageing population.
Posted on May 16th 2010