Welcome to Prospect's place for all things design thinking - covering service design, digital design, design innovation and organisational change as well as industrial insights.
People centred design is a key factor in helping businesses chart a course for the future.
Posted by Richard Eisermann on May 17th 2012
Prospect looks at how mobile devices will influence the way people travel and what travel companies need to do about it.
Posted by Richard Eisermann on April 12th 2012
Prospect conducted in-depth research to understand how digital technologies, especially mobile phones, might help travelers.
Posted by Richard Eisermann on August 20th 2011
Richard Eisermann looks back on "The Value of Design Re-inspired" and looks forward to "Design At Scale"
Posted by Richard Eisermann on June 12th 2011
Service Design and Transforming The Front Line - as published in the Service Design Network's 'Touchpoint' journal
Posted on October 13th 2010
This year’s DMI Europe Conference "Transforming Design" held in London on 6-7 September, provided a multitude of perspectives on the changes that design is undergoing and highlighted how much further we have to go.
Posted by Richard Eisermann on October 1st 2010