Insights

Welcome to Prospect's place for all things design thinking - covering service design, digital design, design innovation and organisational change as well as industrial insights.

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Insights

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PCD Rules!

People centred design is a key factor in helping businesses chart a course for the future.

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Posted by Richard Eisermann on May 17th 2012

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Mobile Devices in Travel

Prospect looks at how mobile devices will influence the way people travel and what travel companies need to do about it.

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Posted by Richard Eisermann on April 12th 2012

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Mobile Design Research for BMI

Prospect conducted in-depth research to understand how digital technologies, especially mobile phones, might help travelers.

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Posted by Richard Eisermann on August 20th 2011

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The Value of Design: DMI’s European conference 2011

Richard Eisermann looks back on "The Value of Design Re-inspired" and looks forward to "Design At Scale"

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Posted by Richard Eisermann on June 12th 2011

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How Human is Your Business?

Service Design and Transforming The Front Line - as published in the Service Design Network's 'Touchpoint' journal

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Posted on October 13th 2010

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Transforming Ourselves: Notes on the DMI Conference

This year’s DMI Europe Conference "Transforming Design" held in London on 6-7 September, provided a multitude of perspectives on the changes that design is undergoing and highlighted how much further we have to go.

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Posted by Richard Eisermann on October 1st 2010