Welcome to Prospect's place for all things design thinking - covering service design, digital design, design innovation and organisational change as well as industrial insights.
Here is the first part of Prospect's guide to digital marketing: what does it do, why do you need it and how do you do it? In Part 1, we cover 3 basic questions: Who are you? Who are your audiences? Where are your audiences?
Posted by Richard Eisermann on October 4th 2012
Here is the second part of Prospect's guide to digital marketing: what does it do, why do you need it and how do you do it? In Part 2, we cover 3 basic questions: What should you say? How will you interact? How do you measure success?
Posted by Richard Eisermann on October 4th 2012
People centred design is a key factor in helping businesses chart a course for the future.
Posted by Richard Eisermann on May 17th 2012
Prospect looks at how mobile devices will influence the way people travel and what travel companies need to do about it.
Posted by Richard Eisermann on April 12th 2012
Prospect conducted in-depth research to understand how digital technologies, especially mobile phones, might help travelers.
Posted by Richard Eisermann on August 20th 2011
Marketing Week interviews a group of leading experts in design and usability, including our very own Anja Klüver, on what makes a great online experience.
Posted on September 20th 2010