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Design as an Agent for Change: The Business Case for Design Systems
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Rocketspace: powering start ups with the design tools to support scale up success
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Will your New Year travel sales peak or just be peak*?
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An experience vision to bring the future of the workplace to life
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Our top picks on Assisted Services & Automated Help
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Internet Solutions: relentless customer centricity to enable clients to anticipate the IT business of tomorrow
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Trends Shaping Experience Design In 2018
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Innovate better, succeed faster - Service Design workshops
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Vodafone: Global experience principles to guide employee centricity
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Long standing relationships matter for Europcar
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Supporting live science start ups to get investment ready
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Mitchells & Butlers: A digital vision to amplify the guest experience
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DBA Design Effectiveness Award for Dimension Data!
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Home Retail Group: An optimal future customer retail journey
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Global digital guidelines to deliver world-class customer experiences
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Empowering a Fintech design team through experience design
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Connected devices have made unified experiences the new norm
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Tesco's F&F fashion's ground-breaking multi-touchpoint retail innovation
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Transformative change for Dimension Data to increase customer loyalty
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This is Service Design
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Four themes shaping the future for digital first publishers
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Envisioning a future ready publishing service proposition for Nature.com
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Abercrombie & Kent commissions Prospect to create a global digital customer experience
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Design research: Driving innovation with insight
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Capita selects Prospect onto digital service design partner roster
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Relaunching Eurostar: the airline on rails