We’re all feeling the effects of living in a more connected world, one which demands us to be more agile and innovative in how we go about our lives and work. Service Design and Design Thinking enable this agility, which is becoming essential as you look to align what your brand does best with what your customers want most, to create competitive advantage and foster customer loyalty.
Our one day introductory workshop will teach you the skills you need to identify and exploit big opportunities, leaving you with a better understanding of what your customers really need. By employing Design Thinking you will better understand how to reliably solve business challenges and kickstart change.
From ambitious startups to global companies it’s recognised that focusing on customer needs and applying human-centred design enhances return on investment. Harvard Business Review shows companies that focus on human-centred design as a key business enabler see a significantly better return on investment.
This one-day workshop will focus on the core elements of Design Thinking.
Our hands-on approach will allow you to experience and apply the best techniques in service and product innovation and work collaboratively with guidance from our practitioners, equipping you with takeaway skills you can employ immediately.
This workshop will give you the chance to unpack real business challenges and apply Design Thinking techniques to create desirable products and services.
We all need to make better decisions faster if we are to thrive and grow. As practitioners of change we help companies to do this everyday and we want to share this knowledge with you because we believe in the power of collaboration to create and drive change.
Furthermore to the 1 day workshop, we also offer a more immersive 2 day course. This is designed to enable you and your colleagues to work together by looking at the things that could make an immediate impact on your business. We bring non-competing groups together which introduces the benefit of cross sector collaboration.
You will learn how to drive business innovation using tried and tested tools and techniques, while exploring the power of service design and design thinking.
You will learn how to reliably solve business challenges and kickstart change straight away. It enables you and your colleagues to work together looking at things that could make an immediate impact on your business. We also bring non-competing groups together which brings an additional benefit of cross sector collaboration into the mix.
This two-day workshop will focus on the core elements of Design Thinking plus enable you to take away tangible potential solutions and a business case for change. Our hands-on approach will allow you to experience and apply the best techniques in service and product innovation and work collaboratively with guidance from our practitioners, equipping you with takeaway skills and experience concepts you can employ immediately.
The workshop is highly interactive and will be tailored around your specific focus areas; it will give you the chance to unpack real business challenges and apply Design Thinking techniques to create desirable products and services - with a lean business case to support.